Maintaining your propane tank with regular deliveries is essential, but Propane Depot knows no two customers’ needs or situations are the same. That’s why we offer a variety of money-saving delivery, billing, and payment options to suit everyone’s unique needs and ensure your home and family—or your business, employees, and customers—remain as comfortable and secure as ever (at an affordable price).
Delivery Options
Smart Fill - Our Hi-Tech Autofill
Our recommended and most cost-effective option, with Smart Fill we provide you with a home or business hi-tech Smart Tank Monitor that wirelessly alerts Propane Depot when you need a delivery. You’ll get:
✓ Everyday great prices on Propane not just intro rates!
✓ Free Smart Tank Monitoring service with minimal annual purchase requirement*
✓ Our 24/7 No-Run-Out Guarantee: If you run out of propane, no matter the day or time, we’ll perform the required leak check service for free and deliver fuel in no-heat or emergency situations, 24/7
✓ The option to enroll in Budget Billing for home heating
Take the guesswork out of home propane delivery fees. Propane Depot will estimate your yearly usage and bill you for 11 equal, fixed monthly payments. When payment 12 is due, we will compare your estimated annual usage with what you actually used. If your actual usage exceeded the estimate, you will be billed for the difference. If you used less than the estimated usage, you can either receive a refund or apply the difference to your next year’s bill—the choice is yours.
✓ Only available with Smart Fill and Auto Fill delivery options for residential heating customers
✓ Terms start on June 1 and payments are based on estimates; amounts may be adjusted if your usage goes up or down throughout the year
✓ There is no extra charge for this convenient service
Terms/Invoiced Billing
Pay your bill after delivery or via autopay.
Cash on Delivery
Make your delivery payments in full before or during delivery.
Payment Options
There are four convenient ways to pay your bill:
Enroll in no-hassle autopay: Enroll via your account to have payments automatically post to your bank account or credit card
One-time payments: With your checking account, debit or credit card via your account
By phone: Call 631-400-7283
By check: Make the check payable to Propane Depot, include your account number in the notes section, and mail to:
Propane Depot 26 Old Riverhead Rd. Westhampton Beach, NY 11978
*Annual tank fill minimum purchase required for free monthly monitoring service.