Evacuate the Area while Avoiding Creating and Flames or Sparks.
Turn off the propane at the Tank if it is Safe to Do.
Report the leak by Calling Propane Depot immediately at 631-400-7283 or dial 911.
Do Not Reenter the Home or Building until Propane Depot or an Emergency Responder indicates it is Safe.
When to Use a Qualified Professional
SAFETY CODES IN EVERY STATE REQUIRE A “QUALIFIED PERSON” FOR CERTAIN TASKS.
A “qualified person” is experienced, familiar with required precautions, and complies with all requirements. Never try to install, modify, or repair your propane system or appliances. Improper installation or service of propane appliances or equipment can result in a gas leak, fire, explosion, and serious injury or death.
USE A QUALIFIED PROFESSIONAL:
For installations and service, such as:
• Any service or changes to the gas distribution system,
including tanks, cylinders, pipes, and their components.
• Installing, disconnecting, or relocating a propane appliance.
• Replacing, installing, or inspecting propane appliance connectors.
For scheduled maintenance in accordance with your appliance manufacturer’s instructions and schedule. For example, furnaces are often checked before each heating season begins.
If there is a problem, such as:
• Propane appliances or system not operating properly.
• Problems with your pilot lights.
• Soot buildup on equipment. (This may indicate gas is not burning completely.)
• Evidence of blocked vents (for example, from nests, snow, or ice) that you are unable to clear.
If you run out of gas or if the gas is shut off.
A qualified professional must check the propane system for leaks when turning the gas on. Never turn the gas on at the propane tank yourself. Be sure any pilot lights are properly relit as soon as the gas is turned back on.
Propane Appliances
PILOT LIGHTS
Lighting or troubleshooting pilot lights improperly can cause fire and explosion.
A QUALIFIED PROFESSIONAL CAN SAFELY LIGHT PILOT LIGHTS AND ADDRESS PROBLEMS.
If you choose to light your pilot lights:
• Follow the appliance manufacturer’s instructions.
• If you suspect a gas leak, do not attempt to light.
• If a pilot light is difficult to light or repeatedly goes out, NEVER try to fix or troubleshoot the problem yourself. Contact a qualified professional.
BE SURE YOUR APPLIANCES CAN “BREATHE” PROPERLY
• Appliances need air for proper combustion, and exhaust gases need to flow to the outdoors. Ventilation problems can result in high carbon monoxide levels in the home.
• Keep the area around your appliance clear.
• Check appliance vents for obstructions such as insect, bird, or small animal nests. In wintry weather, keep the area around vents clear of snow and ice.
• Never store anything that can burn (such as paper, clothing, gasoline, or solvents) near appliances.
KEEP FLAMMABLE GASES, VAPORS, AND LIQUIDS AWAY FROM PROPANE APPLIANCES
Flammable gases and vapors from cleaning fluids, paint thinners, gasoline, and other flammable liquids can be ignited by propane appliances. Follow the manufacturer’s instructions for safe use
and storage.
AVOID STRESSING APPLIANCE CONNECTORS
Appliance connectors can crack or break when flexed or twisted, such as when an appliance is moved. Use care near connectors, such as when cleaning. If you damage a connector, turn off the
gas and contact a qualified professional.
GAS CAN LEAK THROUGH AN OPEN GAS LINE
Plan ahead! If an appliance is going to be disconnected from a gas line, even if you will not be installing a new appliance, a qualified professional must cap or plug the open gas line.
Carbon Monoxide Can be Deadly
WHAT IS CARBON MONOXIDE (CO)?
Carbon monoxide is a poisonous gas that is colorless, odorless, and tasteless. High levels can cause brain damage or death. Young children, the elderly, people with heart disease, and those under the influence of alcohol, drugs, or medication are particularly susceptible to carbon monoxide poisoning.
To Reduce the Risk of Carbon Monoxide Poisoning:
• Use carbon monoxide detectors. Install a UL-listed carbon monoxide detector on each level of your home. Follow the manufacturer’s instructions.
• Have appliances checked by a qualified professional in accordance with the manufacturer’s instructions and schedule.
• Keep chimneys and appliance air intake and exhaust vents clear. Regularly check to be sure that air can flow in for the gas to burn properly and exhaust gases can flow easily to the outdoors.
• Position and use vent-free appliances correctly,
in accordance with the manufacturer’s instructions.
• Heat only with appliances intended for indoor heating.
• Never use a gas oven or range-top burners to provide heating.
• Never use portable heaters indoors, unless they are designed and approved for indoor use.
• Never use a barbecue grill (propane or charcoal) indoors for heating or cooking.
• Watch for signs that appliances might be operating improperly.
IF YOU SUSPECT CARBON MONOXIDE IS PRESENT 1. LEAVE IMMEDIATELY Everyone should get out of the building and away
from where carbon monoxide is suspected. 2. CALL 911 OR THE FIRE DEPARTMENT Once safely away, call 911 or the fire department
to report the presence of carbon monoxide. 3. STAY AWAY Stay away from the suspected carbon monoxide
until an emergency responder or other qualified
To Reduce the Risk of Carbon Monoxide Poisoning:
• Use carbon monoxide detectors. Install a UL-listed carbon monoxide detector on each level of your home. Follow the manufacturer’s instructions.
• Have appliances checked by a qualified professional in accordance with the manufacturer’s instructions and schedule.
• Keep chimneys and appliance air intake and exhaust vents clear. Regularly check to be sure that air can flow in for the gas to burn properly and exhaust gases can flow easily to the outdoors.
• Position and use vent-free appliances correctly,
in accordance with the manufacturer’s instructions.
• Heat only with appliances intended for indoor heating.
• Never use a gas oven or range-top burners to provide heating.
• Never use portable heaters indoors, unless they are designed and approved for indoor use.
• Never use a barbecue grill (propane or charcoal) indoors for heating or cooking.
• Watch for signs that appliances might be operating improperly.
Excellent service, response time from request to installation was stellar, followup and installation was flawless. Highly recommend Dominic and Propane Depot.
Posted on Google
Paul Chirichella
August 30, 2026
Trustindex verifies that the original source of the review is Google.
I own and operate a property management business, and I have the pleasure of working with many different vendors, companies, and independent contractors.
Propane Depot is nothing short of phenomenal. Their customer service, from the back office to their delivery crew, is exceptional. Everyone I’ve had the opportunity to work with has been professional, reliable, and a true pleasure to deal with.
I highly recommend Propane Depot and their services. They are a company you can count on!
Posted on Google
Jessica
August 30, 2026
Trustindex verifies that the original source of the review is Google.
We left another company and switched here for our heating needs and couldn't be happier. Every person we have dealt with has been respectful and kind. Highly recommend to everyone who is tired of price games and disrespectful communication.
Posted on Google
Peter Malone
August 29, 2026
Trustindex verifies that the original source of the review is Google.
Professional, courteous, HELPFUL, and competitive pricing. I was very impressed with the quality and speed of the service. 5 stars is an easy click for propane depot.
Posted on Google
Daniel Strahan
August 13, 2026
Trustindex verifies that the original source of the review is Google.
Keith is great at finding the best option for your needs, and Josh made the scheduling and permitting easy. Julian and Nick were extremely knowledgeable, fast, and performed my install on time, professionally, they continually made sure that I was happy with any slight changes or options they had to perform during the install in order to perform the cleanest setup possible for my new propane tank. Propane depot shows up when they say they will, is on-top of scheduling and paperwork and performed a great install and would definitely recommend them again.
Posted on Google
marc
August 10, 2026
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Propane Depot was exceptional - everyone who visited my property was professional and friendly
Recommend them highly!
Posted on Google
Steve Crispinelli
August 7, 2026
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Friendly, helpful and understanding.
So far so good!
Posted on Google
Michael Rothenberg
August 1, 2026
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nice savings vs. Petro. plus i like the free monitor on each tank so i can check when I need a refill on their app.
Posted on Google
Ron Rod
July 31, 2026
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Dominic and his team did a great job at my house installing a brand new propane tank, very professional and honest team. Thank you
Ronald
Posted on Google
Timber Creek
July 25, 2026
Trustindex verifies that the original source of the review is Google.
Excellent first class customer service. Speedy Delivery. Stabilized, honest prices. This is a reliable propane delivery company. I highly recommend.
Posted on Google
Nick Augello
July 20, 2026
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Excellent customer service easy to schedule and installed 2 tanks quickly and professionally
Posted on Google
Phil Corso
July 15, 2026
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Great company. Staff was always patient and cooperative. Installation guys were polite and informative. Switched when old company ( with them 25+ years) was not helpful with my issue with permitting with town
From first phone call, propane depot helped me every step of the way
Posted on Google
Craig Napolitan
July 8, 2026
Trustindex verifies that the original source of the review is Google.
Great company! Mike handled everything from start to finish. He was extremely thorough, took the time to explain the entire process, and is very knowledgeable about both the equipment and everything Propane Depot offers. The technicians were professional, respectful, and did excellent work. I highly recommend Propane Depot to anyone looking for reliable, high-quality service.
Posted on Google
Rob T
July 2, 2026
Trustindex verifies that the original source of the review is Google.
From start to finish this company does it right.
Setting the appointment was super easy for install.
Now as with any trenching and digging you have to expect something to go off the tracks. But not with Colby and Kevin. I explained where I wanted the tanks and where the line was to be run. They did it and without so much as a bump in the road. We fired up the heater and it worked 100% - that was of course after a pressure tests which was spot on.
Then Hector came to top off the propane tanks and in literally 3 Hours from start to completely finished there ya go.
No hesitation to recommend Propane Depot for all your propane needs.
Posted on Google
Patrick Dunn
June 28, 2026
Trustindex verifies that the original source of the review is Google.
I recently switched from another propane company to Propane Depot, and I’m very glad I did. The owner was friendly, knowledgeable, and took the time to explain their pricing and the entire installation process. Their prices were about one-third lower than what I had been paying, which made the decision easy.
The installation was completed exactly when promised. The technician was professional, courteous, and did an excellent job removing my old tank and installing the new one. He also went the extra mile by checking my hot water heater and stove to make sure everything was working properly and that there were no gas leaks before he left.
Overall, I had an excellent experience from start to finish. I highly recommend Propane Depot to anyone looking for reliable service, fair pricing, and professional installation.
Pat D
Posted on Google
Craig Rallo
June 27, 2026
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Great communication. Prompt delivery. Great company to work with.
Posted on Google
Bob Ridings
June 27, 2026
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Everything went perfect, Thanks Dominic for the excellent service. Replaced 250 gallon Propane tank, fair price and excellent service. I had highly recommend Propane Depot and Dominic.
Posted on Google
Adam Siepel
June 26, 2026
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Great service, very responsive to calls and emails. Job was done promptly and well
Posted on Google
Carl
June 26, 2026
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I get why they have all 5 star reviews! Other propane company left me high and dry with zero propane and they came in same day filled up tank!
Posted on Google
David jaffe
June 14, 2026
Trustindex verifies that the original source of the review is Google.
We had our outdoor kitchen, both fireplaces, fire pit, and indoor stove consolidated under our in-ground propane tank. Our experience with the installation was phenomenal. In particular, technicians Colby and Kevin were extremely knowledgeable, professional, friendly , and answered all our questions. They are definitely huge assets to your company, and would love to have them come again when I need future service. DJ
Posted on Google
Michael Poulos
June 12, 2026
Trustindex verifies that the original source of the review is Google.
Start to finish working with Propane Depot was a breeze. Dealing with Dominic to schedule a quote and set up an install date was prompt and courteous. The installation of the tank underground with Kevin and Colby exceeded expectations. They worked quickly and clean and took the time to explain what was going on through the install and answer any questions I had. It was very refreshing to work with a company that took pride in their work and valued the customers time. Would 100% recommend these guys for any propane project, they rock!
Posted on Google
Lee Zaretzky
June 11, 2026
Trustindex verifies that the original source of the review is Google.
From our initial installation to emergency service and our most recent service request, Josh, Keith, and Carlos have consistently provided five-star service. Their communication, professionalism, and responsiveness have been excellent every step of the way.
Propane Depot also offers great propane pricing and reliable auto-delivery, which makes the entire process easy and stress-free. I cannot recommend Propane Depot more highly!
Posted on Google
Kaylee Meehan
June 4, 2026
Trustindex verifies that the original source of the review is Google.
I decided I had enough with the corporate company and filled out the online request a quote form with propane depot, I liked that they’re fully based on Long Island & family owned/operated. Michael called me up, I let him know I was looking to switch to them. My former companies tanks were being picked up the next day. I thought that I might have to wait a couple days to get hooked up with propane depot but that was on me for waiting. But nope Michael went above and beyond! He verified some information, requested pictures of current tanks to ensure location of tank is appropriate, sent over an agreement, and I signed it. Dispatcher Josh called me and gave me a time that the installer would be there. Colbie showed up right on time. He looked over my set up & ensured he could connect their new tank. He tested my appliances & went on his merry way! Michael called me at 12:00pm, I was up & running on propane depots tank by 4:45pm! 10/10 would recommend
Posted on Google
Robert Weber
June 2, 2026
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The whole team at Propane Depot was amazing. Their engineers, customer service, and the owner, Dominic. I would highly recommend them
Posted on Google
Chrisjenna Monahan
June 1, 2026
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Super responsive and organized. Helped get our generator up and running smoothly! Eager to help the process along and any future issues!
Posted on Google
Nick Young
May 30, 2026
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First time I have used Propane depot. Needed to install a new tank to a new stove. John Humphrey was the installer. On time. Good equipment. Polite. Knowledgeable. Clean job. Took time to test the installation but also showed me how to operate a technical stove. Impressed by his knowledge and ability. This was an impressive install and John was easy to work with. The people in the office are also great to deal with. Based on my experience today, I highly recommend Propane Depot for any home in the Hamptons!
Nick Young
Posted on Google
Joanne Docar
May 19, 2026
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Amazing detail, knowledge and efficiency by such responsive and friendly people.
Posted on Google
Evergreen Surveying
May 8, 2026
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good job installing my new underground propane tank. Efficient and dedicated workers. Cleaned up after the job was finished. Would recommend to anyone
Posted on Google
augie mazzarelli
May 7, 2026
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Excellent service. Best pricing ever. Great personal touch. Switched from big corporate Paraco to family run Propane Depot, what a difference.
Posted on Google
Matt Search
May 5, 2026
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Very great to work with! They are extremely responsive and efficient. The price to bury a 500 gallon tank in my backyard with a pool heater hookup was about half of what I was quoted from a larger competitor. I highly recommend Propane Depot!